About ProfessionalChats

 

Live chat software for websites

Our team of extraordinary chat specialists is here 24/7 to dramatically improve your clients’ online experience.

Industry-Leading Chat Service

The world’s leading professionally managed online chat service exclusively for professionals and institutions. Our live chat service is staffed with in-house, spelling and grammar certified chat specialists. With more online and mobile browsing, an online client concierge is a must in today’s competitive market.

“You offered a solution to our problem, connected our chats to us, so we didn’t have to do the legwork. In our first month on board, we have seen an amazing ROI. Thanks for offering a great solution. I can’t forget to mention that your chatters are super friendly and personable.”

Steve Miles

Our Core Values

 

Be an Innovator

“Do not conform to the pattern of this world, but be transformed by the renewing of your mind. Then you will be able to test and approve what God’s will is — his good, pleasing, and perfect will.” 

Romans 12:2

 

Drive Your Bus

“Whatever you do, work heartily, as for the Lord and not for men, knowing that from the Lord you will receive the inheritance as your reward. You are serving the Lord Christ.”

Colossians 3:23

Do More With Less

“And I heard the voice of the Lord saying, ‘Whom shall I send, and who will go for us?’ Then I said, ‘Here am I! Send me.'”

Isaiah 6:8

Exhibit Professionalism

“Show yourself in all respects to be a model of good works, and in your teaching show integrity, dignity.”

Titus 2:7

Create a Positive Team Culture

“And let us consider how to stir up one another to love and good works.”

Hebrews 10:24

Have Intense Attention to Detail

“Let all things be done decently and in order.”

1 Corinthians 14:40

Meet the Founder & Team

Scott Hansen, the founder of ProfessionalChats and his team of chat specialists are changing the online chat landscape. While other chat services are moving their chat agents offshore and/or contracting people to work from home, ProfessionalChats is dedicated to a higher level of service.

 

All of our chat specialists work on in-office teams in our Kansas City office. Annually, ProfessionalChats spends 100’s of thousands of dollars on training for the chat specialists, often bringing in the industry’s most respected teachers and consultants to educate and train the team.

Testimonials

 

“You offered a solution to our problem, connected our chats to us, so we didn’t have to do the legwork. In our first month on board, we have seen an amazing ROI. Thanks for offering a great solution. I can’t forget to mention that your chatters are super friendly and personable.”

Steve Miles

 

“From the very beginning, they were friendly, open, and honest. We were able to share expectations and come up with a team approach together. They are fast to respond and easy to work with. Highly recommended!”

Angie McNeight

“There are a lot of options for vendors out there and I would put their dedication among the best of the best. I recommend giving them a chance to show you what they can do.”

Mike Agugliaro

“They bring really good engagement to our website, they are very knowledgeable of our industry, and they communicate really well with our office. I highly recommend them.”

Dustin Folkes

“They do an amazing job of engaging with potential customers and turning a page surfer into an appointment. They are professional and amazing! I wish I knew about them sooner.”

Tom Davis

“Highly recommended. Within days of starting we had multiple service inquiries that converted to quality clients as well as leads on new employees for our organization. The staff is great to work with, and the quality of the chats is fantastic.”

Jay Monger

Get Started With ProfessionalChats.

Capture new clients before your competition even has a chance. No contract required which means virtually no risk. Every business is unique, so use our free quote tool to receive a free, customized estimate.

 

Free Estimate