Live Chat for Home Service Websites

 

We turn website visitors into customers.

Why HomeServiceChats?

Engage Potential Employees

In addition, we help recruit new technicians to work for your company by engaging potential employees on your website just like we engage new customers. We build value for your company and collect the technicians’ information and pass them on to you immediately.

24/7 Live Chat

Outside of business hours, new customers and technicians are on your website looking for service and care from your company. With 24/7 live chat, you can continue to collect customers’ and technicians’ contact information after hours so you never miss an opportunity.

US-Based, Non-Scripted Chat Specialists

Our agents live in the US, come into our office to work, and are accountable for their work. Say goodbye to robotic, cold conversations that destroy your company’s brand and leave your customers frustrated!

 

Exceed Customers’ Expectations

Every customer is looking for convenience from their contractors. Regardless of when your customer is “shopping around,” our team will be there to answer their questions. We reduce the accessibility barriers for new customers.

Live Call Transfers to Your CSRs

If a customer expresses interest in your company, our Chat Specialists will ensure that the customer connects with your team as efficiently as possible using our live call transfer and advanced customer lead notifications.

We’re an extension of your company.

 

Step 1  |  Engage

Our agents kindly greet each new customer and each new technician on your website before they have a chance to leave.

“HomeServiceChats has helped us uncover a previously unknown goldmine in this regard. In our first week of utilizing the service, we’re at over 1,000% ROI and are getting leads that we might not have ever known existed otherwise.”

Dave Boduch, AJ Danboise Plumbing, Heating, Cooling & Electrical

 

Step 2  |  Serve

A professionally trained Chat Specialist answers your customers’ questions and collects their information 24/7 using the industry’s best scripting and sales techniques for residential service contractors.

“HomeServiceChats really cares about their client’s success. There are a lot of options for vendors out there and I would put their dedication among the best of the best. I recommend giving them a chance to show you what they can do.”

Mike Agugliaro, CEO Warrior

 

Step 3  |  Connect

We connect new clients immediately to your company by way of a warm call transfer or text/email notification.

“We have found their service to be second to none. They have proved to be extremely quick, efficient, effective & comprehensive with the way they handle every chat as well as the phone call to our potential customer and our team. HomeServiceChats is able to create an excellent customer experience every time and act as if they are our in-house Hobaica customer service team.'”

Lou Hobaica, Hobaica Services

 

Put your company’s growth on steroids!

 

40%

Increased in Online Leads

3,000+

Recruitment Chats With New Technicians

99%

Customer Satisfaction

Get a free estimate.

Capture new customers before your competition even has a chance. No contract required which means virtually no risk. Use our free quote tool to receive a free estimate.

 

Free Estimate