Live Chat Software for Medical Practices


Your next patient is a chat away.

​Why ProfessionalChats?


Engage Potential Patients 24/7

Our team of 24/7 Chat Specialists makes sure that your medical practice never misses an opportunity to serve the potential patients on your website. Medical practices all across the country trust ProfessionalChats to convert 40% more website visitors into new patients.

24/7 Online Chat Gives Your Practice a Competitive Advantage

Before your team gets to the office in the morning, and after they leave for the evening, new patients are on your website desiring service and care from your medical practice. With 24/7 live chat, you can collect new patients’ information and increase your monthly production.

Medical Patients Demand Radical Convenience

Every patient is looking for convenience from their provider. Regardless of when your patient is “shopping around,” our team will be there to engage them in conversation and answer their questions. By reducing the barriers for new patients to interact with your medical practice, we are helping make your practice more accessible and easier to contact.


ProfessionalChats has a HIPAA Compliant Program

If a patient expresses interest in your products or services, our Chat Specialists will ensure the patient gets connected with your team as efficiently and effectively as possible using our live call transfer and advanced customer lead notifications. All information is handled by our HIPAA-compliant software and our processes have been vetted by industry-leading HIPAA compliance consultants.

Managed by Real People

Our Chat Specialists live in the US, come into our office to work, and are accountable for their work. Say goodbye to robotic, cold conversations that destroy your practice’s reputation and leave your patients frustrated!

We’re an extension of your practice.


Step 1  |  Engage

Our Chat Specialists kindly greet each new patient on your website before they have a chance to leave.

“Great service – its an extension and a reflection of the customer service we provide in our office. Hansen and his team are great to work with on all aspects – connecting with new patients & feedback on growing.”

Dr. Salins


Step 2  |  Serve

A professionally trained Chat Specialist answers your new patients’ questions and collects their information 24/7 using the industry’s best scripting and sales techniques perfected for medical and wellness practices across the world.

“Today’s patients want to chat. The type of service is “Concierge” level. Total measurable investment. No-brainer.”

Mike Parlante


Step 3  |  Connect

We connect new patients immediately to your medical practice by way of a warm call transfer or text/email notification.

“Amazing company. Owner is smart and innovative. Chat personnel are clever, smart, and fun when called for. They are all so good at engaging my website browsers and turning them into real consult appointments. Couldn’t recommend higher.”

Dr. Johnson


Unlock your growth potential.



Chats of Experience


Hours of Coverage 365 Days Every Year


Increase in Online Patients Leads

Get a free estimate.

Capture new patients before your competition even have a chance. No contract required which means virtually no risk. Start building your live chat today.

Free Estimate